1 Introduction & Applicability
Welcome to the betfair24 Privacy Policy. betfair24 is an internationally licensed online Sports Betting and gaming platform. We believe your privacy is a fundamental right, and protecting it is our responsibility.
This Privacy Policy explains what information betfair24 collects when you use the website or app, how that information is used, and the steps we take to protect your personal data. By using any betfair24 service, you agree to this Privacy Policy.
Applicability: This Privacy Policy applies to the betfair24 website, mobile application, and all associated services. If you follow a third-party link, the privacy policy of that platform will apply.
Betfair24 always complies with international data protection laws and regulations. All our data processing activities are conducted in a lawful, fair, and transparent manner.
2 What Information We Collect
Betfair24 collects two types of information — data you provide voluntarily and data collected automatically through your use of the platform.
Information you provide:
- At registration: full name, date of birth, email address, mobile number, and residential address.
- For KYC verification: a copy of your National ID, passport, or driving licence.
- Payment Information: details of bKash, Nagad, Rocket, or other payment methods used.
- When contacting us: details of messages and complaints sent to the support team.
- Responsible Betting Form: Your betting limits and self-exclusion details.
Automatically Collected Data:
- IP address, device type, and operating system information.
- Browser type, language settings, and time zone information.
- Your browsing activity and page visit data on betfair24.
- Betting history, transaction details, and account activity.
- Information obtained from cookies and local storage.
betfair24 only collects information that is necessary to provide its services. Collecting unnecessary data is against our policy.
| Types of Information |
Purpose of Collection |
Retention Period |
| Registration Information |
Account Management |
For as long as your account remains active |
| KYC Documents |
Identity Verification |
5 Years (Legal Requirement) |
| Transaction Data |
Financial Records |
7 Years |
| Logs & Browsing Data |
Security & Troubleshooting |
12 Months |
| Support Messages |
Customer Service Improvement |
3 Years |
3 Purpose of Data Use
Betfair24 uses your information only for specific, legitimate purposes. We never use your data for anything unnecessary or non-transparent.
- Service Delivery: To create and manage your betfair24 account and personalize your experience.
- Identity Verification: To complete the KYC process and help prevent money laundering.
- Financial Transactions:To process deposits, withdrawals, and bonus payments.
- Security Assurance: To detect fraud, scams, and unauthorized access.
- Providing Support: To respond to your complaints and queries.
- Legal Compliance: To comply with applicable laws and regulatory authority guidelines.
- Service Improvement: To improve the betfair24 platform and user experience.
- Promotions: To inform you of relevant offers and bonuses, subject to your consent.
4 Data Sharing Policy
Betfair24 does not sell or rent your personal information. However, there are limited circumstances where sharing certain data may be necessary.
Circumstances Under Which Information May Be Shared:
- Service Provider Partners: With payment processors, KYC verification agencies, or IT service providers — only the necessary data and strictly under confidentiality agreements.
- Legal Obligations: When required by a court order, regulatory body, or law enforcement agency.
- Fraud Prevention: To assist relevant authorities in cybercrime investigations.
- Business Restructuring: In the event of a business merger or acquisition involving betfair24, users will be notified in advance.
Important: betfair24 never sells your information to advertisers, marketing companies, or data brokers.
5 Cookies & Tracking Technologies
Betfair24 uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions correctly.
Types of cookies used by betfair24:
- Essential cookies: To maintain login sessions and ensure security. betfair24 will not function properly without these.
- Functionality Cookies: Used to remember your language and preference settings.
- Analytics Cookies: To understand betfair24 user patterns. These do not personally identify you.
- Marketing Cookies: To show you relevant ads based on your interests — but only with your consent.
You can control or disable cookies through your browser settings. However, disabling essential cookies may prevent some betfair24 features from working properly.
6 Data Security Measures
Betfair24 employs industry-leading technology and practices to keep your data secure. Our security infrastructure is monitored around the clock.
- 256-Bit SSL/TLS Encryption: Every data transfer takes place through encrypted channels.
- Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
- Firewall & Intrusion Detection: Detects and prevents unauthorized access.
- Regular Security Audits: Third-party experts conduct regular security assessments.
- Restricted Access: Only authorized personnel are permitted to access specific data.
- Data Backup: Data security is maintained through regular backups.
In the event of a security breach, betfair24 will notify affected users within 72 hours and take immediate protective measures.
7 Your Privacy Rights
As a registered user of betfair24, you have the following rights over your data.
- Right of Access: You can request a copy of your stored data at any time.
- Right to Rectification: You may request correction of any inaccurate or incomplete information.
- Right to Erasure: In certain circumstances, you may request the deletion of your data.
- Right to Restrict Processing: You can restrict the use of your data for specific purposes.
- Data Portability: You have the right to download your information in a structured format.
- Right to Object: You can object to the use of your data for marketing purposes.
To exercise these rights, contact the betfair24 support team. We will respond to your request within 30 business days.
8 Child Protection Policy
Betfair24 does not provide any services to users under the age of 18. We do not knowingly collect personal information from minors.
- Age verification is mandatory at the time of registration.
- If any user is found to be under 18 years of age, their account will be suspended immediately.
- If any minor's data has been collected, it will be deleted immediately.
A note for parents: If you suspect your child has opened an account on betfair24, please contact our support team immediately.
9 Third-Party Links & Services
The betfair24 platform may occasionally reference third-party services. In such cases, please note:
- Betfair24 is not responsible for the collection or use of your information on third-party websites.
- We recommend reading the privacy policy of any external service before using it.
- Betfair24's payment partners follow their own security policies — however, they are bound by a privacy agreement with betfair24.
10 Privacy Policy Changes
Betfair24 may update this privacy policy when necessary.
For any significant changes:
- A notice will be sent to your registered email address.
- A notification will be displayed on the betfair24 platform.
- The "Last Updated" date at the top of this page will be changed accordingly.
Continued use of betfair24 after a revised policy is published will be considered your acceptance of the new terms. We therefore recommend reviewing this page regularly.
11 Contact Us
For any questions or concerns about this Privacy Policy, or to exercise your data rights, please contact betfair24 using the methods listed below.
- Live Chat: Click the chat icon at the bottom right of the betfair24 app or website — available 7 days a week, 24 hours a day.
- Email: [email protected] — Privacy-related requests are resolved within 30 business days.
- Social Media: Message us on the official betfair24 Facebook and Telegram pages.
For quick assistance: betfair24 live chat offers the fastest response. For urgent privacy matters, contact us directly via chat.